Frequently asked questions

How do I play Match Fever 3D and what is the goal?

In Match Fever 3D, the goal is to find and collect sets of three matching items from a jumbled pile. Tap on an item to move it to your collection bar. When you collect three of the same item, that set is cleared from the bar. Clear all the required item sets (as shown on the goal cards for the level) to complete the level. Be careful not to fill up your collection bar with unmatched items – if the bar completely fills up, you’ll fail the level. Many levels are timed, so you’ll need to find all the matches before the clock runs out. It’s a fun puzzle challenge that tests your attention and speed!

What are boosters and how do I use them?

Boosters are special power-ups that help you overcome tricky levels. Some boosters can be activated before a level starts, and others can be used during a level. For example, you can use a booster at the start of a level to remove a bunch of random items from the pile, making it easier to spot matches, or add extra time to the level’s timer. During a level, you might have boosters that let you shuffle the remaining items, undo your last move, automatically collect one set of items, or briefly freeze the timer. To use a booster, tap its icon (either on the level start screen for pre-game boosters, or from the booster menu in-game) when you need a helping hand. You can earn boosters as rewards or purchase them with coins.

How do lives work and how can I get more?

You start the game with a set number of lives. Each time you fail a level (by running out of time or filling your collection bar), you lose one life. Don’t worry – lives regenerate over time. After a certain cooldown period, a lost life will refill automatically up to the maximum. If you run out of lives and don’t want to wait, there are a few ways to get more:

  • Wait for Recharge: Lives will refill on their own over time. Just take a break and come back later to find more lives.
  • Use Coins: You can spend in-game coins to purchase additional lives immediately (for example, buy 5 extra lives with a certain number of coins).
  • Ask Team Members: If you join a team in the game, you can request lives from your teammates. Friends can send you life gifts to keep you playing.
  • Events & Rewards: Participate in special events, challenges, or daily rewards. These often grant extra lives or life vouchers as prizes, which you can use when you need them.

Any extra lives you earn beyond your normal limit will be stored in a reserve, so you won’t lose them if your life meter is full. When you have an empty slot, the reserve lives can be used to refill it. This way, you can always keep playing even if you hit a tough level!

What are coins and what can I use them for?

Coins are the main in-game currency in Match Fever 3D. You can earn coins by completing levels, claiming daily rewards, participating in events, or purchasing them with real money from the store. Coins are very useful and can be spent on a variety of things to enhance your gameplay:

  • Buying Boosters: You can use coins to buy boosters and power-ups that help you beat difficult levels.
  • Extra Moves/Time: If you’re about to run out of time (or moves) in a level, you might get an option to spend coins for a little more time or another chance to continue the level.
  • Refilling Lives: As mentioned above, coins can be used to purchase additional lives so you don’t have to wait.
  • Clearing the Tray: In tough situations where your collection tray is full, the game may offer an option to spend coins to clear some or all of the tray so you can keep playing instead of failing the level.

All in all, coins help you progress faster or get out of a tight spot. You can manage your coins in the in-game shop, where you’ll find various coin packs or bundle deals available for purchase if you need more.

Why do I see ads, and how can I remove them?

Match Fever 3D is free to play, which means it is supported by advertisements. You might see ads between levels or when claiming certain rewards. We try to keep ads short, and you can usually skip them after a few seconds. That said, we understand not everyone wants to see ads during play.

Removing Ads: The game offers an option to remove pop-up ads. If you want an ad-free experience, you can purchase a “No Ads” option (or any premium bundle that includes ad removal) from the in-game shop. Once you make this one-time purchase, the mandatory ads will be turned off, and you’ll be able to enjoy the game without interruptions. (Note: You may still have the option to watch voluntary ads for extra rewards, like a bonus life or coins, but those are only if you choose to watch them.)

How do I save my progress in the game?

The game supports cloud saving so you don’t lose your progress. To save your progress, go to the game’s Settings menu and look for the account or sync options. You can connect Match Fever 3D to your Google Play Games account (on Android) or to Apple Game Center (on iOS). Simply tap the “Sign in” or “Connect” button in settings and log in with your account. Once connected, your game progress will be backed up to the cloud. This means if you get a new device or reinstall the game, you can restore your saved progress by logging back into the same account.

Can I play on multiple devices?

Yes, you can play Match Fever on multiple devices, as long as you have your progress saved to the cloud (see the question on saving progress above). For example, you might play on your phone and also on a tablet. To do this, make sure you’ve connected the game to the same Google Play or Game Center account on both devices. When you launch the game on a second device and sign in with your account, your saved progress will sync, and you can continue right where you left off. Keep in mind that if you don’t connect to an account, your progress is stored only locally on each device and won’t transfer. So always sync to the cloud before switching devices.

Are there leaderboards or multiplayer features?

Match Fever 3D is primarily a single-player puzzle game, but it has fun competitive and social elements:

  • Leaderboards: Yes! The game features leaderboards where you can see how your performance ranks against other players. You can check global rankings to compare yourself with top players worldwide, and often there’s a local leaderboard to see where you stand among players in your region. Climbing the leaderboards can earn you bragging rights and sometimes special prizes at the end of a leaderboard season.
  • Teams (Cooperative Play): You have the option to join or create a Team with other players. Being in a team lets you chat with teammates, share lives, and participate in team events or challenges together. For example, there may be team chests or group goals where everyone works collectively to earn rewards. While you’re not playing levels in real-time together, these features add a fun multiplayer aspect and community feel to the game.

There isn’t direct head-to-head gameplay, but these competitive and cooperative features make the experience more social. Don’t hesitate to join a team – it’s a great way to make friends in-game and boost each other’s progress!

Is the game free to play? Do I have to spend money to win?

Yes, Match Fever 3D is free to play for everyone. You can download the game and enjoy all its levels without paying. The game is designed so that you can progress and have fun without spending money, though the levels will get more challenging as you advance. In-app purchases are completely optional. These include things like coin packs, boosters, or special offers that can help you if you want a boost, but they are not required to beat the game. Many players complete all levels without purchases by using strategy and taking advantage of free rewards (like daily bonuses, watching optional ads for perks, etc.). So, you do not have to pay to win – spending money just might save you time or give you some extras for convenience. The choice is yours!

I made a purchase but didn’t get it – how can I get my items or a refund?

If you bought something from the in-game store (like coins or a booster bundle) and it didn’t show up in your game, don’t panic. Occasionally, delays or technical glitches can happen due to connectivity issues. First, try closing and reopening the game to see if the purchase registers. If you still don’t see your items, you should reach out to our support team so we can fix it for you.

When contacting support about a purchase issue, it helps to have your purchase receipt or order ID handy (for example, a screenshot of the receipt email from Apple’s App Store or Google Play). Our team can verify the transaction and manually add the missing items to your account. If for some reason you prefer a refund or the issue can’t be resolved, you’ll need to request the refund through the platform’s app store (Google Play or Apple) as per their refund policies. We can guide you through that process if needed. Rest assured, we’re here to make sure you either get what you paid for or get your money back if something went wrong.

The game is crashing or freezing – what should I do?

If Match Fever 3D is crashing, freezing, or not running smoothly, here are a few troubleshooting steps you can try:

  • Restart the Game/App: Close the app completely and reopen it. This can clear minor hiccups.
  • Restart Your Device: Sometimes your device just needs a fresh start. A quick reboot can solve a lot of performance issues.
  • Clear Cache (Android): If you’re on Android, you can try clearing the game’s cache in your device settings. This won’t delete your progress. (On iOS, there isn’t a direct cache clear option, but restarting or reinstalling the app has a similar effect.)
  • Free Up Space: Ensure your device has enough storage space and memory available. If your device is low on resources, the game might not run properly. Close any other apps running in the background to free up memory.
  • Update the Game: Check the App Store or Google Play for any available updates for Match Fever 3D. Keeping the game updated ensures you have the latest fixes and improvements.

If you’ve tried all the above and the game still isn’t working right, please contact our support team. There may be a bug or specific issue we need to address. We’re here to help get you back to matching as soon as possible!

How can I contact support if I have an issue or feedback?

We’re here to help you with any questions or problems. There are two easy ways to reach our support team:

  • In-Game Support: Open Match Fever 3D and go to the Settings menu (usually the gear icon). Tap on the “Support” or “Help” button. From there, you can read FAQs or send us a message directly. This is the quickest way to contact us, and we’ll reply as soon as we can. You might get a notification in the game when our team responds to your inquiry.
  • Email or Contact Form: If you prefer email, you can send a message to our support team via the contact form on our official website (or directly via our support email). Please include your Player ID (which you can find in the game’s settings menu) and a description of your issue or question. This information helps us locate your account and resolve the issue faster.

Whether you have a technical problem, a billing issue, or just want to give feedback, don’t hesitate to reach out. Our Player Experience team at Funtomika is dedicated to making sure you have a great time with Match Fever 3D!

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